Now Hiring - Senior Client Service Representative in Burnsville, MN

Senior Client Service Representative

Our locally owned company, Waypoint Insurance North, is growing and we are seeking an experienced insurance professional to join our team.

Our Client Service Representatives (CSR) serve two main roles. First, they help the sales team quote personal lines insurance and small business insurance. They help navigate all the quoting systems from our carriers to generate proposals for clients. Second, they help onboard and assist our clients with issues like billing, account changes, renewals, and claims.

As an independent insurance agency, Waypoint Insurance is positioned for rapid growth. We provide value to our clients by working with the top carriers to find the perfect fit for the client. Our CSR team has access to a variety of tools, software, and education that help them succeed and grow.

For this senior CSR role, a property & casualty insurance license is required and experience quoting personal lines insurance and small commercial insurance is preferred.

This is an opportunity to join a fast-paced company with a great group of co-workers. Benefits include:

• First year compensation $55,000 (and higher opportunity beyond)
• 15 days of paid time off
• 6 paid national holidays annually
• Opportunity for advancement
• Licensing and ongoing education cost reimbursement

What does it take to be successful in this role?

• Attention to detail
• Exceptional work ethic solving problems for clients
• Great relationship builder
• Goal oriented to achieve annual renewal goals
• Highly organized and able to accurately maintain agency systems
• Excellent phone and communication skills

Qualifications:

• College degree - preferred
• Prior insurance experience - required
• Strong computer skills – required
• Ability to learn and use multiple software applications - required
• Property and Casualty Insurance License - required

Reference Minnesota license information for more detail at:

[please apply online] are excited to hear from you! To begin the application process please respond to this posting. In your response, please include your resume and a summary of your interest in the position.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• Insurance Agency Customer Service: 2 years (Preferred)

License/Certification:

• Minnesota Resident Producer's Insurance License (Preferred)

Work Location: One location